Return & Refund Policy

1. Eligibility for Returns:
   We accept returns on unworn, unwashed, and undamaged merchandise within 30 days of purchase. Items must be returned in their original packaging with all tags attached.

2. Return Process:
   To initiate a return, please contact our customer service team at rose@service.com. Once your return is approved, we will provide you with a return shipping label.

3. Refunds:
   Refunds will be issued to the original payment method once the returned items are received and inspected. Please allow 5-7 business days for the refund to reflect on your account.

4. Non-returnable Items:
   Certain items, including custom-made products, sale items, and gift cards, are non-returnable.

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